Payment methods

Different types of payment are foreseen (payment on delivery is NOT foreseen).


The accepted card circuits are: Visa, MasterCard, Maestro, American Express.

The total amount will be charged at the time the Order is sent.

In order to guarantee the security of payments made on the Site and prevent any fraud, we use the secure payment service which involves the use of the SSL security protocol, thanks to which the credit card data is encrypted and thus transmitted to the payment manager. payments. Our SiteNEVER has access to and does not store the credit card data used to pay for the Products .

All payment information is encrypted to ensure the highest level of privacy.

In the event of a return, refund or dispute of the Order, either by the Buyer, where eligible, or by the Buyer's Credit Institution, the refund or release of the amount collected will be arranged at the same time. The return times, for some types of cards, depend exclusively on the banking system and cannot be attributable to the activity of PFG HEALTH.

Once the transaction has been reimbursed, under no circumstances can PFG HEALTH be held responsible for any damages, direct or indirect, caused by delay in the failure to release the committed amount by the banking system.

Payments by cards and digital wallets (ApplePay and Google Pay) are managed by the Shopify Payments platform. In most cases, the customer receives the refund within 10 business days (processing times may vary depending on the bank).


Payment for the Products can be made using PayPal. By choosing this payment method, the Buyer is redirected to the website to log in and pay for the Products according to the procedure established and regulated by PayPal.

The data entered on the PayPal site will be processed directly by the same and will not be transmitted or shared with our site. PFG HEALTH is therefore not able to know and does not store in any way the credit card data connected to the PayPal account of the Buyer.

The total amount due will be charged at the time the Order is sent. In case of withdrawal from the Purchase Contract and in any other case of refund, for any reason, the refund amount will be credited to the PayPal account. The crediting times depend exclusively on PayPal and the banking system.


Payment by bank transfer must be received within 3 working days of placing the order. After this date the order will be considered null and void.

The reason to be reported on the bank transfer must indicate: the order number and the name of the buyer. PFG HEALTH's bank details are visible on the site during the order process and are also reported in the order confirmation email automatically sent to the customer.

It is understood that, if you choose the bank transfer, the goods will be shipped only after verifying that they have been credited to our bank account. In the current state of the banking system, the transferred amount is credited to the beneficiary's current account no earlier than 1/3 working days from the date of transfer.


At the time of payment it is possible to divide the total purchase into three convenient installments without interest , which will be charged to your card every 30 days. The first charge will be made when the order is shipped. Paying with Klarna is quick and easy.

    1. Compose your order;
    2. During payment, select Klarna;
    3. Enter your debit, credit or prepaid card details;
    4. Enjoy your purchases and pay for them in 3 monthly installments.

For more information, visit the website Klarna :